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Market Research
When people claim "I want a radio station with more
variety", the stock answer is "Research shows that
trimming the playlist usually yields higher ratings".
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When people ask "Why are they not playing: 'list of
songs that were popular in the past'?", the stock answer
is "Research shows they don't 'test well'"
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"A cookie store is a bad idea. Besides, the market research reports say
America likes crispy cookies, not soft and chewy cookies like you make."
- -- Response to Debbi Fields' idea of starting Mrs. Fields' Cookies.
Roger Kirk (who likes chewy cookies and always has)
rogerkirk@usa.net
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